Nike Dunk 'Froskate'

Nike Dunk High Froskate 2022

At Sole Rider , we strive to provide you with the best shopping experience for your footwear needs. We understand that occasionally, you may need to return a product. To ensure a hassle-free return process, please review our return policy below:

1. Eligibility for Returns:

Products must be returned within 30 days of the delivery date.
The item must be in its original, unworn condition, with all tags and packaging intact.
Customized or personalized items are not eligible for return unless they are defective or damaged upon receipt.
2. Initiating a Return:

To initiate a return, please contact our customer service team at soleriderstore@gmail.com within 30 days of receiving your order.
Provide your order number, the name of the product you wish to return, and the reason for the return.
3. Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to an error on our part or if the product is defective or damaged.
We recommend using a trackable shipping method to ensure that your return is received.
4. Refund Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3-5 business days.
5. Exchanges:

If you would like to exchange an item, please follow the return process and place a new order for the desired item.
6. Defective or Damaged Items:

If you receive a defective or damaged item, please contact us immediately with photos of the product and packaging. We will provide further instructions on how to proceed.
7. Non-Returnable Items:

Gift cards and promotional items are non-returnable.
8. Restocking Fee:

A restocking fee may be applied to returns that do not meet the eligibility criteria.
9. International Returns:

International customers are responsible for all shipping and handling fees, as well as any applicable duties and taxes.
10. Contact Information:

For any questions or concerns regarding our return policy, please contact our customer service team at soleriderstore@gmail.com.
We reserve the right to update or modify this return policy at any time without prior notice. Please review our return policy periodically for changes.

Thank you for shopping at Sole Rider! We appreciate your business.